ARMINCO Hosting Services

In Russian

Effective June 15, 2004

Geo-Mirroring Hosting has been enabled. This means that now all out-of-Armenia traffic to your website is handled by a separate cpanel server located in US (cpanel.aic.net). All your data except MySQL databases is automatically syncronized with this server each 2 hours. If you have MySQL databases, make sure you handle the table syncronization between the two servers. To access the US server, click here.

To check the US version of your website, use http://cpanel.aic.net/~your_username/

If you are hosting a forum or any kind of similar content, make sure that you are using scheduled jobs to syncronize with master server, cpanel.host.am. Either do insert/update queries only on the master, and retrieve the tables from it, or, if you are using auto_increment fields, write a unique id conflict resolution INSERT/UPDATE wrapper. The reason that the tables are not synchronized automatically is because of possible data loss if web site visitors post something via web into the SQL on the US server.

If you are getting failed ftp or mail connections, then you are trying to connect to the us server, cpanel.aic.net. Both ftp and mail services are on this server, so make sure you're using ftp.yourdomain.com for ftp and mail.yourdomain.com for incoming mail.

Please check the Documentation for more info.

Q. How do I manage my hosting account on the cpanel server?

A. Our server is based on the leading CPanel professional hosting suite. At the time of writing it is considered the best shared hosting solution with user-friendly control panel and total user control over their account management functions. To access your control panel, point your browser to http://cpanel.host.am/cpanel/

For more info refer to CPanel Documentation which is available from your control panel interface.

Q. Is there a webmail interface for my domain email access?

A. Yes, you can access your domain's email mailboxes by pointing your browser to http://cpanel.host.am/webmail/ or http://mail.yourdomain.com/webmail/ If you are loging into your main account, username is just your account name. If you are logging into a different mailbox, username should be 'username@yourdomain.com'.

Q. Where did http://domain.am/squirrelmail go?

A. URL has been changed on the new system. See previous question.

Q. How can I add more mailboxes to my domain?

A. To manage your domain's mailboxes, login to your domain's control panel, and then go to 'Mail', then 'Add/Remove Accounts'.

Q. I'm unable to login to my account via ftp

A. Make sure you're supplying your username without '#mydomain.am' suffix. E.g. 'myusername', not 'myusername#mydomain.am'.

Q. What are the settings for mailbox access for my domain?

A. Our hosting suite can serve mailboxes using two standards: POP3 and IMAP4

POP3/IMAP4 Settings

Incoming Mail Server: mail.yourdomain.com

Username: username@yourdomain.com (with exception of the main account, which should be 'username', without '@yourdomain.com')

Password: your_password

Outgoing Mail Server: use your ISP's default outgoing mail server settings, OR,

mail.yourdomain.com, enable SMTP Authentication and put your email address in the username field for SMTP username.

Outlook Express Autoconfigure option is also available via your control panel -> Mail -> Add/Remove Accounts for each mailbox you have opened. For more info refer to CPanel Documentation which is available from your control panel interface.